Business continuity plan activated

March 20, 2020

We've activated our business continuity plan which means all our team will be working from home.

Key information for customers:
⦿ Our Matamata office is closed to the public.

⦿ All of our meetings are moving to taking place via video call, instead of in person meetings. One of the team will be in touch if you have an upcoming client meeting scheduled.

⦿ We have noticed a 50% spike on website visitors across our network, and our team are responding to this to ensure that your websites stay fast, and online.

⦿ We are still open for business, and our team are hard at work building and maintaining websites.

⦿ If you would like to adjust any marketing campaigns, then please contact us to book this work in. We currently have a higher than usual work load for marketing updates.

⦿ The best way to open support tickets is by emailing support@matadigital.nz - tickets are worked on by urgency, and the order they are received in.

⦿ If your business is seriously impacted by COVID19, we are offering existing customers free website hosting for three months. Please contact tim@matadigital.nz to discuss this further.

If you have any questions - you can also call us on 0800 00 2786.

March 20, 2020